Should you require any help with your order or have further questions after reading the FAQ, don’t hesitate to reach out through the following channels:
Email to firstname.lastname@example.org
DM us on Instagram
FAQ / Frequently Asked Questions
Whenever I’m attending a convention, a free “Pickup at (ConventionName)” shipping option will be enabled a few weeks beforehand.
Should the option not yet be enabled please send me a DM or email <3. Don’t forget your order number when you visit my table!
You can pay safely with Paypal, iDeal, Creditcard, Belfius Direct Net, EPS, Bancontact, SOFORT, Giropay and more.
Generally processing orders takes 1-3 days (can be more if you have ordered a custom item such as a commission).
See Shipping Estimates for shipping times after the order has been sent out.
If it was possible for your order, you will receive a Track & Trace code by email to track your package.
If you think your package has been lost please send me a message with your order # at email@example.com .
Tracking for orders shipped with DPD here. Tracking for orders shipped with PostNL here.
Because of both COVID and new shipping laws, we still cannot ship to all countries and have to add some countries seperately.
Please send us an email at firstname.lastname@example.org with which country you are from so we can look into available shipping options.
Please see the Returns & Refunds page for more information.
All products in my shop are drawn by me, unless it is a collaborative item such as a zine. It will be specified if that is the case.
I make most products like stickers, pin badges and notepads at home!