Frequently asked questions
Should you require any help with your order or have any questions, don’t hesitate to reach out.
You can send an email to email@example.com or reach us on Instagram.
You can pay with Paypal, iDeal, Belfius Direct Net, EPS, Bancontact, SOFORT, Giropay and more.
Generally processing orders takes 1-3 days (can be more if you have ordered a custom item such as a commission).
See Shipping Estimates below for shipping times after the order has been sent out.
If it was possible for your order, you will receive a Track & Trace code by email to track your package.
If you think your package has been lost please send me a message with your order # at firstname.lastname@example.org .
Because of both COVID and new shipping laws, we still cannot ship to all countries and have to add some countries seperately.
Please send us an email at email@example.com with which country you are from so we can look into available shipping options.
Please see the Returns & Refunds page for more information.
Excludes order processing time, COVID/Brexit or any other type of delays, local holidays, potential Customs holdup.
|Country||Estimated shipping time|
|Netherlands||1-3 working days|
|Europe, UK||3-7 working days|
|Rest of World||5-12 working days|